Evolution of productivity and relation with satisfaction in hospital care and specialized care of Autonomous Communities Health Systems

Evolution of productivity and relation with satisfaction in hospital care and specialized care of Autonomous Communities Health Systems

The goal of this paper is to analyze changes in productivity and their relation with variations in citizens’ perceived satisfaction in the field of hospital care and specialized care in the Spanish regional health services for the period 1999-2004. To assess changes in productivity the Malmquist ind...

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Bibliographic Details
Main Authors: Amparo Seijas Díaz, Guillermo Iglesias Gómez
Format: Article
Language:English
Published: AECR 2013-01-01
Series:Investigaciones Regionales - Journal of Regional Research
Subjects:
Productivity
efficiency
satisfaction
Malmquist index
data envelopment analysis
health care
Online Access:http://www.aecr.org/images/ImatgesArticles/2013/11/01_Seijas.pdf

Internet

http://www.aecr.org/images/ImatgesArticles/2013/11/01_Seijas.pdf

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