he impact of the transactional analysis and of the emotional intelligence on the sales performance

This paper aims to bring forth the transactional analysis and the emotional intelligence as tools in order to achieve the sales performance. These two concepts that are relatively new will help us approach in another manner the sales process. I chose this topic because I consider that the two concep...

Full description

Bibliographic Details
Main Author: Angela Eliza MICU
Format: Article
Language:English
Published: Dunarea de Jos University of Galati 2012-11-01
Series:Risk in Contemporary Economy
Online Access:http://www.rce.feaa.ugal.ro/sites/default/files/The%20impact%20of%20the%20transactional%20analysis%20and%20of%20the%20emotional%20intelligence%20on%20the%20sales%20performance,%20Angela%20Micu.pdf