User satisfaction with pharmacy services in the Brazilian National STD/AIDS Program: validity and reliability issues Satisfação de usuários do Programa Nacional de DST/AIDS com a dispensação de medicamentos: aspectos de validade e confiabilidade

The objective of this study is to evaluate the psychometric properties of a user satisfaction scale regarding the Brazilian National STD/AIDS Program, specifically related to dispensing AIDS medicines. The scale was developed and applied in a study covering 10 Brazilian States that evaluated the qua...

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Bibliographic Details
Main Authors: Thiago Botelho Azeredo, Maria Auxiliadora Oliveira, Vera Lucia Luiza, Ângela Esher, Mônica Rodrigues Campos
Format: Article
Language:English
Published: Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz 2009-07-01
Series:Cadernos de Saúde Pública
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0102-311X2009000700018