User satisfaction with pharmacy services in the Brazilian National STD/AIDS Program: validity and reliability issues Satisfação de usuários do Programa Nacional de DST/AIDS com a dispensação de medicamentos: aspectos de validade e confiabilidade
The objective of this study is to evaluate the psychometric properties of a user satisfaction scale regarding the Brazilian National STD/AIDS Program, specifically related to dispensing AIDS medicines. The scale was developed and applied in a study covering 10 Brazilian States that evaluated the qua...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz
2009-07-01
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Series: | Cadernos de Saúde Pública |
Subjects: | |
Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0102-311X2009000700018 |