THE ROLE OF MARKETING MIX AND SERVICE QUALITY ON TOURIST SATISFACTION AND LOYALTY AT SAMOSIR

<p>This study aims to investigate the effect of the marketing mix and service quality on tourist satisfaction and loyalty. The data collection techniques used in this study included interviews and questionnaires to the relevant parties. The technique of data analysis in this study was descript...

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Bibliographic Details
Main Authors: Muhammad Elfi Azhar, . JUFRIZEN, Muhammad Andi Prayogi, Maya Sari
Format: Article
Language:English
Published: Universitatii Suceava 2018-12-01
Series:Revista de Turism: Studii si Cercetari in Turism
Subjects:
Online Access:http://revistadeturism.ro/rdt/article/view/412