An Analysis of Customer’s Satisfaction Level to the Quality of Services Provided by Regional Water Supply Company (PDAM) of Kolaka Regency
The study is devoted to identifying the customer’s expectation for the service quality of the regional water supply company (PDAM) of Kolaka Regency, describing the customer’s perception of its service quality, and projecting the managerial implication to improve the quality of its services. The ana...
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| Format: | Article |
| Language: | English |
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IAIDA Press
2017-10-01
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| Series: | Jurnal Darussalam: Jurnal Pendidikan, Komunikasi dan Pemikiran Hukum Islam |
| Online Access: | http://ejournal.iaida.ac.id/index.php/darussalam/article/view/113 |