House Staff Communication Training and Patient Experience Scores

Objective: To assess whether communication training for house staff via role-playing exercises (1) is well received and (2) improves patient experience scores in house staff clinics. Methods: We conducted a pre–post study in which the house staff for 3 adult hospital departments participated in comm...

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Bibliographic Details
Main Authors: Oladoyin A Oladeru MPH, Musleehat Hamadu MPH, Paul D Cleary PhD, Adam B Hittelman MD, PhD, Ketan R Bulsara MD, Maxwell SH Laurans MD, MBA, Daniel B DiCapua MD, Evie G Marcolini MD, Jeremy J Moeller MD, FRCPC, Babar Khokhar MD, MBA, Jeannette W Hodge, Auguste H Fortin MD, MPH, Janet P Hafler EdD, Michael C Bennick MD, David Y Hwang MD
Format: Article
Language:English
Published: SAGE Publishing 2017-03-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373517694533