Overview of the main methods of service quality analysis
Everyone, every day or almost every day, uses various type of services, without being even aware of it. They could have been both intangible and material services. Customers want to receive services of the highest quality, and service providers are looking for solutions to meet their requirements. T...
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| Format: | Article |
| Language: | English |
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Printing House The Managers of Quality and Production Association
2018-04-01
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| Series: | Production Engineering Archives |
| Subjects: | |
| Online Access: | http://www.qpij.pl/production-engineering-archives/files/2018_18_PEA_10.pdf |