THE ROLE OF INFORMATION TECHNOLOGIES IN REDUCING OF SOCIAL EXCLUSION IN THE PROCESS OF KNOWLEDGE SOCIETY AND THE SAMPLE OF CALL CENTERS IN TURKEY

The emerging of knowledge societies brought about a lot of transformations in societies in the last decades. At first, these effects have been appeared in the developed and then in the developing world not only urban area also rural. The diffusion of the technologies that is invented on the mentalit...

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Bibliographic Details
Main Authors: ORHAN KOÇAK, ERSIN KAVI
Format: Article
Language:English
Published: Nicolae Titulescu University Publishing House 2011-04-01
Series:Challenges of the Knowledge Society
Subjects:
Online Access:http://cks.univnt.ro/uploads/cks_2011_articles/index.php?dir=02_economy%2F&download=cks_2011_economy_art_025.pdf