The determinants of quality and satisfaction in the opinion of small medical service enterprises’ customers – the chosen problems
The objective of the article is to identify the determinants of service quality and satisfaction in the opinion of small medical service enterprises’ customers. The first part contains literature review in the field of service quality and the satisfaction as its important factor. Afterwards, the r...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Kazimierz Wielki University
2019-01-01
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| Series: | Journal of Education, Health and Sport |
| Subjects: | |
| Online Access: | http://www.ojs.ukw.edu.pl/index.php/johs/article/view/6459 |