Total quality management practices in Indonesian local SME: Understanding the employees Role

Understanding the schemes of Small and Medium Enterprises (SME’s) managerial capability is becoming important aspects today. Implementing proper strategies and internal policy may create a significant change in SME’s performance. Total Quality Management (TQM) has been being a one of specific measur...

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Bibliographic Details
Main Authors: Lamsah Safitri, Zamrudi Zakky
Format: Article
Language:English
Published: Sciendo 2019-08-01
Series:Holistica
Subjects:
tqm
sme
pls
d23
l20
l26
o15
Online Access:https://doi.org/10.2478/hjbpa-2019-0021