Pengaruh E-Service Quality Dan E-Trust Terhadap Kepuasan Pelanggan Pengguna Moda Transportasi Grab di Tangerang Selatan
In this research used survey method, that is to explain influence between independent variable that is electronic service quality and electronic trust to dependent variable that is customer satisfaction and explain relation between variable. The population in this study is the consumer of Grab Car t...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
APMAI Press
2018-04-01
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| Series: | J-MKLI (Jurnal Manajemen dan Kearifan Lokal Indonesia) |
| Subjects: | |
| Online Access: | https://journal.apmai.org/v2/index.php/jmkli/article/view/24/21 |