Features of formalization of information for indistinct estimation and forecasting of activity of clients of the Call-center
Features of formalization of the entrance and target information for the module of indistinct estimation that allows to raise accuracy of forecasting and efficiency of planning of resources are considered.
| Main Authors: | , |
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| Format: | Article |
| Language: | Russian |
| Published: |
Voronezh state university of engineering technologies
2012-10-01
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| Series: | Vestnik Voronežskogo Gosudarstvennogo Universiteta Inženernyh Tehnologij |
| Subjects: | |
| Online Access: | https://www.vestnik-vsuet.ru/vguit/article/view/90 |