MUTU LAYANAN DAN KEPUASAN MAHASISWA STUDI KASUS DI UNIVERSITAS NEGERI SEMARANG
Students as the main external consumer groups should benefit, as well as the perpetrators of the formation process of the added value in the implementation of high-quality academic activities in educational institutions (Salis, 2002). Accordingly, Unnes in preparing the 2010-2014 Strategic Plan has...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Negeri Semarang
2015-02-01
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| Series: | Jurnal Penelitian Pendidikan |
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| Online Access: | http://journal.unnes.ac.id/nju/index.php/JPP/article/view/5710 |