The Collaborative Production of Responses and Dispatching on the Radio: Video Analysis in a Medical Emergency Call Center
What happens when someone rings an emergency hotline for help? How is the emergency handled? How does the emergency service swing into action? Prompt and competent intervention and assessment of the gravity of the situation in a few crucial seconds: these are the quality standards that regulate the...
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| Format: | Article |
| Language: | deu |
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FQS
2008-10-01
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| Series: | Forum: Qualitative Social Research |
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| Online Access: | http://www.qualitative-research.net/index.php/fqs/article/view/1175 |