Patients'/clients' expectation toward and satisfaction from pharmacy services

Objective: Satisfaction is becoming a popular health-care quality indicator as it reflects the reality of service or care provided. The aim of this study was to assess the level of patients' expectation toward and satisfaction from pharmacy service provided and to identify associated factor tha...

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Bibliographic Details
Main Authors: Mohammed Biset Ayalew, Kaleab Taye, Daniel Asfaw, Bethlehem Lemma, Filagot Dadi, Habtamu Solomon, Haile Tazeze, Bayew Tsega
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2017-01-01
Series:Journal of Research in Pharmacy Practice
Subjects:
Online Access:http://www.jrpp.net/article.asp?issn=2319-9644;year=2017;volume=6;issue=1;spage=21;epage=26;aulast=Ayalew