PENGARUH KUALITAS PELAYANAN KLINIK GIGI TERHADAP KEPUASAN DAN KEPERCAYAAN PASIEN SEHINGGA MENINGKATKAN KEINGINAN UNTUK BEROBAT KEMBALI
The background of this research was due to intense competition, the management of dental clinic seeks to attract patients by providing excellent quality of service. The objective of this research wasto analyze whether the quality of services provided from a dental clinic can rise the desire of patie...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Trisakti
2014-03-01
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| Series: | Jurnal Manajemen dan Pemasaran Jasa |
| Online Access: | http://www.trijurnal.lemlit.trisakti.ac.id/index.php/jasa/article/view/520 |