GLITCHES ON REALITY OF FINANCIAL SERVICES PROVIDED TO CUSTOMERS IN GHANA
Provision of financial services and level of customer satisfaction are intricately intertwined, rather than separate concepts. Commercial banking in Ghana requires a lot of improvement as customers continuously err complaints about mediocre services received from different banking locations in the c...
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| Format: | Article |
| Language: | English |
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Bucharest University of Economic Studies
2018-03-01
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| Series: | Business Excellence and Management |
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| Online Access: | http://beman.ase.ro/no81/3.pdf |