Psychological vulnerability, burnout, and coping among employees of a business process outsourcing organization

Psychological vulnerability, burnout, and coping among employees of a business process outsourcing organization

Background: The business process outsourcing (BPO) sector is a contemporary work setting in India, with a large and relatively young workforce. There is concern that the demands of the work environment may contribute to stress levels and psychological vulnerability among employees as well as to high...

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Bibliographic Details
Main Authors: Tanya Machado, Vidya Sathyanarayanan, Poornima Bhola, Kirthi Kamath
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2013-01-01
Series:Industrial Psychiatry Journal
Subjects:
Burnout
business process outsourcing
coping
India
psychological distress
stress
Online Access:http://www.industrialpsychiatry.org/article.asp?issn=0972-6748;year=2013;volume=22;issue=1;spage=26;epage=31;aulast=Machado

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http://www.industrialpsychiatry.org/article.asp?issn=0972-6748;year=2013;volume=22;issue=1;spage=26;epage=31;aulast=Machado

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