Innovative Performance Measurement: an Integrative Perspective of Stakeholder's View

Business Process Management (BPM) has been increasingly focused as an holistic approach to manage organizations for better organizational effectiveness. BPM involves the use of innovative performance measurement systems to follow up, coordinate, control and improve processes and overall business eff...

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Bibliographic Details
Main Authors: López-Fresno Palmira, Fernández-González Fernando
Format: Article
Language:English
Published: Sciendo 2014-11-01
Series:Nang Yan Business Journal
Subjects:
Online Access:https://doi.org/10.2478/nybj-2014-0033