Designing the Quality of Emergency Ward Services in Shiraz`s Shahid Faghihi Hospital Based on Quality Function Deployment Method (QFD) in 2011-2012

Abstract Background: Hospital Emergency ward plays a pivotal role in hospital and health care system regarding necessity of immediate,qualicative and effective performance due to numerous and complicated processes happens in the emergency ward. QFD is one of the most effective methods used for de...

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Bibliographic Details
Main Authors: S.H Rahimi, M Masoumpour, E Kharazmi, Z Kavousi
Format: Article
Language:fas
Published: Tehran University of Medical Sciences 2013-12-01
Series:بیمارستان
Online Access:http://jhosp.tums.ac.ir/article-1-5134-en.html