The Self-Assessment of Services’Quality in Public Administration
The paper is part of doctoral research which researches current trends in the quality management in public administration. Increasing service quality and minimizing risks in public administration is the main goal of the quality-risk management in the present context in which Romanian public administ...
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| Format: | Article |
| Language: | English |
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Ovidius University Press
2019-01-01
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| Series: | Ovidius University Annals: Economic Sciences Series |
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| Online Access: | http://stec.univ-ovidius.ro/html/anale/RO/wp-content/uploads/2019/08/16-1.pdf |