Patient Complaints: Patients’ and Physicians’ Interaction in Handling Complex Requests of Care
Objective: The study report focuses on the interaction of patients’ complaint cases and their related physicians’ responses in handling patients’ complex requests based on the dynamics of power and ideology. Method: Data consist of 3 selected patients’ complaints and 7 physicians’ responses in a spe...
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| Format: | Article |
| Language: | English |
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SAGE Publishing
2020-08-01
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| Series: | Journal of Patient Experience |
| Online Access: | https://doi.org/10.1177/2374373519865132 |