South Africa University students’ perceptions of key education service quality determinants

Understanding higher education (HE) service quality is critical for success in a highly competitive environment, since through a better understanding of the determinants of HE service quality, HE managers and leaders could better manage HE service quality better. A survey was conducted among a purpo...

Full description

Bibliographic Details
Main Authors: Soni Sanjay, Krishna Govender
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2018-09-01
Series:Problems and Perspectives in Management
Subjects:
Online Access:https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/10840/PPM_2018_03_Sanjay.pdf