Service Quality, Students' Satisfaction and Behavioural Intentions in STEM and IC Higher Education Institutions

Service quality, students' satisfaction and their behavioural intentions are recognised as rather important aspects in higher education institution's strategy in a competitive higher education marketplace, which enable them to attract and retain students in science, technology, engineering...

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Bibliographic Details
Main Author: Dunja Meštrović
Format: Article
Language:English
Published: Croatian Interdisciplinary Society 2017-03-01
Series:Interdisciplinary Description of Complex Systems
Subjects:
Online Access:http://indecs.eu/2017/indecs2017-pp66-77.pdf