Dampak Peningkatan Kepuasan Pelanggan dalam Proses Bisnis E-Commerce pada Perusahaan Amazon.Com
The Purpose of writing is to describe the impact of increased customer satisfaction in the business process of e-commerce at Amazon.com and analyzed e-commerce strategies used in the company.The Benefits are to get an overview of the strategies in the Amazon.com for improving customer satisfaction a...
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| Format: | Article |
| Language: | English |
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Bina Nusantara University
2014-12-01
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| Series: | ComTech |
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| Online Access: | https://journal.binus.ac.id/index.php/comtech/article/view/2237 |