Public’s Attribution vs Punitive Behavior in Indonesian Public Relations Practice

The research aims to test situational crisis communication and attribution theories in Indonesian context. Crisis threats companies’ reputation and affects the public’s attribution which will lead to the creation of punitive behavior from the public towards the organization. The study used a quantit...

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Bibliographic Details
Main Authors: Rachmat Kriyantono, Yuyun Agus Riani, Rizky Ika Safitri
Format: Article
Language:English
Published: Universitas Atma Jaya Yogyakarta 2017-06-01
Series:Jurnal Ilmu Komunikasi
Online Access:http://ojs.uajy.ac.id/index.php/jik/article/view/1180