Key Performance Indicators in Irish Hospital Libraries: Developing Outcome-Based Metrics to Support Advocacy and Service Delivery
Objective – To develop a set of generic outcome-based performance measures for Irish hospital libraries. Methods – Various models and frameworks of performance measurement were used as a theoretical paradigm to link the impact of library services directly with measurable healthcare objectives a...
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| Format: | Article |
| Language: | English |
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University of Alberta
2012-12-01
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| Series: | Evidence Based Library and Information Practice |
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| Online Access: | https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/17442 |