A mixed methods investigation of emergency communications centre triage in the Government Emergency Medical Services System, Cape Town, South Africa
Introduction: In order to allocate resources in an effective manner, emergency medical services (EMS) systems use dispatch-based triaging to prioritise patients by acuity. Over-triage, wherein patients are assigned a higher priority level than necessary, can serve as a safety measure. However, it pl...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2020-01-01
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| Series: | African Journal of Emergency Medicine |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2211419X20300197 |