Braşov customer satisfaction as regards the collaboration with leasing companies
Starting from the concept of customer satisfaction, intensely studied in the specialist literature, this paper tries to establish to what extent the customers - legal entities, of the leasing companies in Braşov county – are satisfied with the services provided by these companies. To this end,...
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Format: | Article |
Language: | English |
Published: |
Transilvania University Press
2015-06-01
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Series: | Bulletin of the Transilvania University of Brasov. Series V : Economic Sciences |
Subjects: | |
Online Access: | http://webbut.unitbv.ro/BU_2015/Series%20V/BULETIN%20I%20PDF/03_Barbulescu_O.pdf |