Evolution in banking operations: From transactions to personal relationships

The ability of banks to achieve a high rate of customer retention is caused by redefining business objectives and strategic choice that foreground efficient and effective creation and delivery of value to target consumers. The combination of data and advanced analytics enable financial institutions...

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Bibliographic Details
Main Authors: Zelenović Vera, Vojinović Željko
Format: Article
Language:English
Published: University of Novi Sad - Faculty of Economics, Subotica 2017-01-01
Series:Anali Ekonomskog fakulteta u Subotici
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2017/0350-21201737143Z.pdf