Intelligent Robot for Measuring Consumer Satisfaction at Shopping Center
The shopping center generally uses the questionnaire instrument in measuring the level of customer satisfaction services. Processing and presentation of conventional questionnaire data tend to be long and less effective. The problem will be solved by using smart robots to measure consumer satisfacti...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Diponegoro University
2018-01-01
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Series: | Jurnal Teknologi dan Sistem Komputer |
Subjects: | |
Online Access: | https://jtsiskom.undip.ac.id/index.php/jtsiskom/article/view/12982 |