Learning process promoted by sensemaking and trust: a study related to unexpected events
The objective of this study is to understand the interrelations among the micro processes which comprise sensemaking (WEICK, 1995) and the construction of trust (LUHMANN, 1996) in unexpected events. Unexpected events transcend routine and planning orders. However, when they happen, they demand from...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Fundação Getulio Vargas, Escola Brasileira de Administração Pública e de Empresas
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| Series: | Cadernos EBAPE.BR |
| Subjects: | |
| Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1679-39512010000200006&lng=en&tlng=en |