Satisfaction of patients receiving value added-services compared to traditional counter service for prescription refills in Malaysia
Background: Patients’ satisfaction is the key parameter to measure the quality of healthcare services. Value added-services (VAS) were introduced to improve the quality of medication deliveries and to reduce the waiting time at outpatient pharmacy. Objective: This study aimed to compare the satisf...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Centro de Investigaciones y Publicaciones Farmaceuticas
2018-03-01
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| Series: | Pharmacy Practice |
| Subjects: | |
| Online Access: | https://www.pharmacypractice.org/journal/index.php/pp/article/view/1075/611 |