ANALISIS PENGARUH DIMENSI SERVQUAL TERHADAP PEMILIHAN JASA TRANSPORTASI UDARA (MASKAPAI PENERBANGAN) RUTE JAKARTA – SURABAYA
<p><strong>ABSTRACT</strong></p> <p><strong> </strong></p> <p>The increase in number of airlines industry in Indonesia has caused price competition between airlines company, especially for the Jakarta – Surabaya route. In order to survive in thi...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Brawijaya
2012-05-01
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| Series: | Wacana: Jurnal Sosial dan Humaniora |
| Online Access: | http://wacana.ub.ac.id/index.php/wacana/article/view/213 |