Comparison of Tourists' and Employees' Evaluations Regarding Services = Hizmetlere İlişkin Turist ve Çalışan Değerlendirmelerinin Karşılaştırılması
A survey was conducted in Muğla Region to find out, on one hand, whether there are differences between tourists' evaluations of hospitalities' performances and employees self-evaluations, and on the other hand whether evaluations of tourists from various countries differ. Tourists' an...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Dogus University
2007-01-01
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Series: | Doğuş Üniversitesi Dergisi |
Subjects: | |
Online Access: | http://journal.dogus.edu.tr/index.php/duj/article/view/101 |