Comparison of Tourists' and Employees' Evaluations Regarding Services = Hizmetlere İlişkin Turist ve Çalışan Değerlendirmelerinin Karşılaştırılması

A survey was conducted in Muğla Region to find out, on one hand, whether there are differences between tourists' evaluations of hospitalities' performances and employees self-evaluations, and on the other hand whether evaluations of tourists from various countries differ. Tourists' an...

Full description

Bibliographic Details
Main Authors: Umut AVCI, Ali SAYILIR
Format: Article
Language:English
Published: Dogus University 2007-01-01
Series:Doğuş Üniversitesi Dergisi
Subjects:
Online Access:http://journal.dogus.edu.tr/index.php/duj/article/view/101