Business Model Innovation in News Media: Fostering New Relationships to Stimulate Support from Readers

Customer relationships are an important pillar of a business model (Osterwalder & Pigneur, 2010). For years, though, news media has not invested much effort into nurturing rich connections with their consumers and, consequently, neglected the promotion of a participatory culture that could bring...

Full description

Bibliographic Details
Main Authors: Giuliander Carpes da Silva, Gabriela Gruszynski Sanseverino
Format: Article
Language:English
Published: Cogitatio 2020-04-01
Series:Media and Communication
Subjects:
Online Access:https://www.cogitatiopress.com/mediaandcommunication/article/view/2709