IT Services management — Introduction

The paper describes problems of relations between business and IT departments of contemporary companies and institutions. The solution of these problems is changing the IT department organization into one based on processes and setting up IT services as the basic elements of business-IT relation. Th...

Full description

Bibliographic Details
Main Author: Wiesław Barcikowski
Format: Article
Language:English
Published: Wojskowa Akademia Techniczna, Redakcja Wydawnictw WAT, ul. gen. S. Kaliskiego 2, 00-908 Warszawa 2016-03-01
Series:Biuletyn Wojskowej Akademii Technicznej
Subjects:
Online Access:http://biuletynwat.pl/icid/1197995