The Impact of Service Quality Dimensions on Customers’ Trust
Customers’ trust is an inevitable asset for organizations. The long-term relationship of customer-organization depends upon the presence of customers’ trust on the organization. The significance of this phenomenon in services industry becomes even more critical where organizations have to know indi...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
CSRC Publishing
2020-06-01
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Series: | Journal of Business and Social Review in Emerging Economies |
Subjects: | |
Online Access: | http://www.publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/1181 |