Correlation between waiting time and satisfaction among those attending outpatient departments of a tertiary care social security hospital, Faridabad, Haryana

Background: Patient satisfaction has been an area of interest among hospital administrators. One of the reasons of this perception quoted in the literature is waiting time and time spent with the service provider. Objective: The objective of this study is to calculate the self-reported waiting time...

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Bibliographic Details
Main Authors: Mitasha Singh, Shivam Dixit, Rajesh Ranjan, Roopal Sharma, Rajat Singla, Pooja Goyal
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2020-01-01
Series:Medical Journal of Dr. D.Y. Patil Vidyapeeth
Subjects:
Online Access:http://www.mjdrdypv.org/article.asp?issn=2589-8302;year=2020;volume=13;issue=5;spage=480;epage=485;aulast=Singh