Effect of Relationships’ Quality on Patients’ Loyalty in Selected State Hospitals
Background: Given the competitive environment prevailing in the market, service organizations are looking for loyal customers and hospitals are no exception. In the meantime, attention to relationships’ quality and establishment of long term relationships have an important role. The object...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Shahid Sadoughi University of Medical Sciences
2017-02-01
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| Series: | Journal of Evidence Based Health Policy, Management & Economics |
| Subjects: | |
| Online Access: | http://jebhpme.ssu.ac.ir/browse.php?a_code=A-10-26-4&slc_lang=en&sid=1 |