Assessing the Impacts of Learning Capacity on Employee and Customer Satisfaction

This paper examines the relationship of learning organization variables with job satisfaction, organizational commitment and customer satisfaction among employees of health insurance organizations in the context of Iran. This study was conducted in three health insurance organizations. Two hundred s...

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Bibliographic Details
Main Author: H Salehi
Format: Article
Language:English
Published: Tehran University of Medical Sciences 2005-10-01
Series:Iranian Journal of Public Health
Subjects:
Online Access:http://journals.tums.ac.ir/PdfMed.aspx?pdf_med=/upload_files/pdf/2441.pdf&manuscript_id=2441