Applying the DMAIC Approach for Promoting Quality of Services in Islamic Azad University
Do you know your customers precisely? Do you document the voice of your customers correctly? Is your process capable of meeting your customer requirements? Have your nonconformities been near to the ground? World-class organizations are these questions of their enterprise and implement active progra...
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| Format: | Article |
| Language: | English |
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amaquen
2017-08-01
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| Series: | The Journal of Quality in Education |
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| Online Access: | https://journal.amaquen.org/index.php/joqie/article/view/114 |