Research on the Impact of Big Data Capabilities on Government’s Smart Service Performance: Empirical Evidence From China
The government of China seeks to improve e-government service quality and build a service-oriented government that citizens find satisfactory. To this end, big data is being used as a new tool of government service innovation. However, there is a lack of research on how big data affects the performa...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
IEEE
2021-01-01
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| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/9344686/ |