Pengaruh Kepemimpinan Dosen, Kualitas Layanan Akademik, dan Kualitas Layanan Administratif Terhadap Tingkat Kepuasan Mahasiswa
This study aims to investigate the effect of lecturers leadership behavior in the teaching learning process, the academic service quality on students’ satisfaction. Questionaires were distributed to 327 students, who had been proportionally and randomly sampled. The results of discriptive and regres...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Negeri Malang
2016-02-01
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| Series: | Jurnal Ilmu Pendidikan |
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| Online Access: | http://journal.um.ac.id/index.php/jip/article/view/54 |