Identifying Customer Expectations is Key to Evidence Based Service Delivery
The authors look at the specific links between Evidence Based Library and Information Practice and the Customer Value Discovery methodology.
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Alberta
2010-03-01
|
| Series: | Evidence Based Library and Information Practice |
| Subjects: | |
| Online Access: | https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/7148 |