The Effect of Website Design Quality and Service Quality toward Repurchase Intention in the E-commerce Industry: A Cross-Continental Analysis

The purpose of this study is to examine and understand the effect of website design quality and service quality toward consumers’ repurchase intention in the Asian, European, American, and Australian e-commerce industry. This research implemented survey method, in which questionnaires were chosen as...

Full description

Bibliographic Details
Main Authors: Nicholas Wilson, Keni Keni, Pauline Henriette Pattyranie Tan
Format: Article
Language:English
Published: Universitas Gadjah Mada 2019-08-01
Series:Gadjah Mada International Journal of Business
Subjects:
Online Access:https://jurnal.ugm.ac.id/gamaijb/article/view/33665