The effects of service quality on international tourist satisfaction and loyalty: Insight from Vietnam

This study focuses on investigating the relationship between tourist quality service, satisfaction and loyalty among international visitors who came to Vietnam. Specifically, this research also aims to discover the mediating effects of tourist satisfaction on the relationship between tourist quality...

Full description

Bibliographic Details
Main Authors: Kim Chi Nguyen Thi, Tung Le Huy, Chung Hoang Van, Phong Cao Tuan
Format: Article
Language:English
Published: Growing Science 2020-03-01
Series:International Journal of Data and Network Science
Subjects:
Online Access:http://www.growingscience.com/ijds/Vol4/ijdns_2020_3.pdf