Strategi Service Quality Sebagai Media Dalam Menciptakan Kepuasan Dan Loyalitas Pelanggan
Quality of service is one of the factors that determine customer satisfaction. The good quality of service and its effectiveness in carrying out the promotion mix will provide positive responses to customer satisfaction to remain loyal using its services. The creation of customer satisfaction can pr...
Main Authors: | , |
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Format: | Article |
Language: | Indonesian |
Published: |
Program Studi Ekonomi Syariah
2019-11-01
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Series: | Journal of Sharia Economics |
Subjects: | |
Online Access: | http://journal.iaialhikmahtuban.ac.id/index.php/JSE/article/view/72/57 |