The Role of Service Excellence Training for Government Employees to Improve Customer Satisfaction: Public Service Implementation in Tax Service Office in Jakarta
Improving the quality of public services is an effort to improve the quality and innovation of public services at each government agency on a regular basis according to the needs and expectations of the community. In addition, improving the quality of public services is carried out to build public t...
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| Format: | Article |
| Language: | English |
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Technium Science
2021-02-01
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| Series: | Technium Social Sciences Journal |
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| Online Access: | https://techniumscience.com/index.php/socialsciences/article/view/2670 |