Model of Measuring Technical Service Quality Delivered to Petrochemical Downstream Industries In Sales Engineering

One of the effective key factors in differentiating and outrunning competitors is the continuous delivery of superior quality to the customers. The secret of success is meeting or getting ahead of customer’s expectations in relation to service quality. By considering the fact that service quality pl...

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Bibliographic Details
Main Authors: ali seyyed naghavi, mohammad mahdi bahrololoum
Format: Article
Published: Allameh Tabataba'i University Press 2013-04-01
Series:Muṭāli̒āt-i Mudīriyyat-i Ṣan̒atī
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